Shipping Policy

Thank you for shopping at Dailyqiro, your online destination for kitchen essentials, cooking accessories, kitchen storage solutions, cookware, and everyday dining products.

At Dailyqiro, we understand that reliable shipping and clear delivery information are important parts of a convenient online shopping experience.

This Shipping Policy explains our order processing procedures, shipping rates, estimated delivery times, tracking services, international shipping arrangements, and other important delivery information.

1. Order Processing Time

Orders are generally processed within 1–2 business days after payment confirmation.

Business days exclude weekends and public holidays.

During busy shopping periods, promotional events, or other periods of increased order volume, processing times may be longer.

Once your order has been processed and dispatched, you will receive a shipping confirmation email when tracking information becomes available.

Please ensure that your shipping address and contact information are accurate before completing your purchase.

2. Shipping Rates

Dailyqiro offers the following standard shipping rates for eligible orders:

Shipping eligibility and final charges will be confirmed during checkout.

The qualifying order value is calculated after applicable discounts and before shipping charges and taxes.

If additional shipping charges apply to specific destinations, oversized items, or special delivery arrangements, they will be disclosed during checkout.

3. Estimated Shipping and Delivery Times

After your order has been processed and dispatched, delivery times depend on your shipping destination, carrier availability, customs procedures, and local transportation conditions.

Our general estimated delivery schedule is:

Order Processing Time: 1–2 business days

Estimated Shipping Time: 7–15 business days

Estimated Total Delivery Time: 8–17 business days

Please note:

• Delivery estimates are calculated in business days.

• Processing time and shipping time are separate.

• International shipments may require additional time for customs clearance.

• Remote locations may experience longer delivery periods.

• Weather conditions, public holidays, transportation disruptions, and carrier delays may affect delivery.

• Estimated delivery times are not guaranteed arrival dates.

We recommend reviewing the estimated delivery information before placing time-sensitive orders.

4. Worldwide Shipping

Dailyqiro offers worldwide shipping to customers across countries and regions around the world.

Our international shipping service is subject to carrier availability, customs regulations, local import restrictions, and applicable laws.

While we aim to serve customers worldwide, certain destinations may be temporarily or permanently unavailable due to shipping restrictions, customs requirements, transportation limitations, or other circumstances beyond our reasonable control.

Available shipping destinations, delivery options, and applicable shipping charges will be confirmed during checkout.

If shipping is unavailable to your country, region, or specific address, you may not be able to complete an order for that destination.

We reserve the right to restrict shipments to destinations where delivery is legally prohibited or cannot reasonably be arranged.

If an order cannot be fulfilled because of shipping restrictions after payment has been collected, we will notify the customer and arrange an appropriate refund.

5. Order Tracking

Once your order has been dispatched, tracking information will be provided by email when available.

You may use the tracking number to monitor your shipment through the relevant carrier's tracking system.

Tracking updates may take some time to appear after the shipping confirmation is issued.

If you experience difficulties accessing your tracking information or need assistance checking your shipment status, please contact our customer service team.

Customer Service Email: service@dailyqiro.com

Please include your order number when requesting shipping assistance.

6. Shipping Delays

We make reasonable efforts to process orders promptly and provide accurate delivery estimates.

However, unexpected shipping delays may occasionally occur due to circumstances beyond our reasonable control.

Possible reasons include:

• Increased order volumes during promotional periods

• Public holidays and seasonal closures

• Severe weather conditions

• Customs inspections or clearance procedures

• Transportation disruptions

• Shipping carrier operational delays

• Incorrect or incomplete shipping information

• Other unforeseen logistical circumstances

If your order experiences a significant delay, please contact our customer support team.

We will review the available tracking information and assist with investigating the delivery status.

Any mandatory customer rights relating to delayed delivery remain unaffected.

7. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region.

Unless otherwise stated at checkout, customers may be responsible for applicable customs duties, import taxes, and related charges.

These charges are determined by the relevant customs authorities and may not be included in the product price or standard shipping fee.

We recommend reviewing local import regulations before placing an international order.

Where applicable law requires a different allocation of taxes, duties, or other charges, those legal requirements will apply.

8. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete delivery information at checkout.

Please verify the following details:

• Recipient's full name

• Street address and apartment or unit number

• City, state, or province

• Postal or ZIP code

• Country or region

• Contact telephone number, if required

If you notice an error in your shipping information, please contact us as soon as possible at service@dailyqiro.com.

We will make reasonable efforts to update your information before the order is dispatched.

Once an order has been shipped, address changes may not be possible.

Additional charges may apply if a package must be returned or reshipped due to incorrect customer-provided information, subject to applicable law.

9. Lost or Missing Packages

If your package has not arrived within the estimated delivery period, please contact our customer service team.

Include your order number and any available tracking details.

We will review the shipment information and, where appropriate, contact the shipping carrier to investigate.

If a package is confirmed lost during transit, we will assess the circumstances and arrange an appropriate resolution, which may include a replacement or refund in accordance with applicable law.

We encourage customers to contact us promptly if tracking information indicates an unexpected delivery issue.

10. Damaged Products During Shipping

At Dailyqiro, our product collection includes kitchen utensils, cookware accessories, storage containers, dining products, and other household kitchen essentials that may require careful handling during transportation.

If your order arrives damaged, please contact us as soon as reasonably possible.

Examples of shipping-related issues may include:

• Broken or damaged kitchen utensils

• Cracked glass storage containers or ceramic tableware

• Dented or damaged cookware

• Missing lids, handles, or other components

• Damaged kitchen organizers or storage accessories

• Incorrect product sizes, colors, or designs

• Missing products or incorrect quantities

To help us review the issue, please provide:

• Your order number

• A description of the damage or issue

• Clear photographs of the affected products

• Photographs of the outer packaging, if available

Our customer service team will review your request and determine an appropriate resolution.

Depending on the circumstances, this may include a replacement, exchange, partial refund, or full refund.

For further information, please refer to our Return & Refund Policy.

11. Multiple Shipments

Some orders may be shipped in separate packages due to product availability, packaging requirements, or fulfillment arrangements.

If your order contains multiple shipments, individual packages may arrive on different dates.

Where available, tracking information will be provided for each shipment.

You will not be charged additional shipping fees solely because we choose to divide an order into multiple shipments, unless a separate charge was clearly disclosed and accepted during checkout.

12. Special Handling for Kitchen Products

Certain kitchen products may require additional packaging or handling during transportation.

These products may include:

• Glass food storage containers

• Ceramic plates and bowls

• Fragile tableware

• Cookware and kitchen utensils

• Kitchen storage organizers

• Products containing multiple accessories or detachable components

We aim to use suitable packaging methods to help protect products during transportation.

However, if an item arrives damaged or incomplete, please contact our customer support team with your order details and relevant photographs.

For safety reasons, customers should not use kitchen products that arrive broken, cracked, or visibly damaged.

13. Order Cancellation and Modifications

If you need to cancel or modify an order, please contact our customer service team promptly.

Email: service@dailyqiro.com

We will make reasonable efforts to accommodate cancellation or modification requests before the order has entered the shipping process.

Once an order has been dispatched, cancellation or modification may no longer be possible.

If your order has already shipped, you may request a return after delivery in accordance with our Return & Refund Policy.

Any mandatory cancellation or consumer protection rights remain unaffected.

14. Returns and Refunds

If you would like to return an eligible product, please review our Return & Refund Policy for detailed instructions.

Dailyqiro offers a standard 30-day return window from the date of delivery for eligible products.

Products generally must be unused, undamaged, and in their original condition to qualify for a change-of-mind return.

Customers should contact our support team before sending any merchandise back.

Please note that our registered business address may differ from the designated return facility.

For return assistance, contact service@dailyqiro.com.

15. Contact Information

If you have questions about shipping rates, delivery estimates, tracking information, or order fulfillment, please contact us.

Store Name: Dailyqiro

Company Name: Zhaotong Zhaoyang Sibao Trading Co., Ltd.

Registered Business Address: Room 203, Building 39, Beibu Xinzhou Laiyin, Taiping Community Residents' Committee, Taiping Subdistrict Office, Zhaoyang District, Zhaotong, Yunnan Province, China

Customer Service Email: service@dailyqiro.com

Please note that our registered business address is provided for company identification purposes and is not necessarily a warehouse, shipping facility, or designated return address.

For return instructions or order-related concerns, please contact our customer service team by email.

Thank you for choosing Dailyqiro. We appreciate your support and look forward to helping you create a more convenient, organized, and enjoyable kitchen experience.